Features
Everything for AI-native support
From the embedded widget to enterprise analytics — one platform that resolves faster and scales infinitely.
Platform capabilities
Built to resolve, not just respond
Embedded AI Assistant
A floating widget that understands user context and resolves issues in seconds.
Smart Ticket Creation
AI captures diagnostics and creates structured tickets automatically.
Duplicate Detection
Cluster related reports into incidents to stop alert fatigue.
Resolution Verification
AI confirms the fix actually worked with the end user.
Secure Access Requests
OTP-verified, time-boxed support sessions with full audit trails.
Analytics
Real-time dashboards on resolution rate, SLAs and agent performance.
Reporting
Executive-ready reports across applications and teams.
Knowledge Base
Grounded answers from your docs, kept current automatically.
Multi-Application Support
Manage support across every product from one workspace.