Getting Started

Go from zero to your first AI-resolved conversation in minutes.

1. Create an API key

From your Organization Admin portal, open Settings → Integrations and generate a publishable widget key. Keep secret keys server-side only.

2. Install the widget

Drop the snippet into your app before the closing </body> tag.

<script
  src="https://cdn.supportflow.ai/widget.js"
  data-key="pk_live_xxxxxxxx"
  defer
></script>

3. Identify your user (optional)

Pass user context so the AI can personalize replies and attach tickets to the right account.

SupportFlow.identify({
  id: "user_123",
  name: "Jane Doe",
  email: "jane@acme.com",
});

4. You're live

The AI assistant now answers from your knowledge base automatically.
Unresolved conversations escalate into tickets for your agents.
Track everything from the Agent and Admin portals.

See it in your app
in 2 minutes.

Embed the widget, connect your knowledge base, and give every user instant help — with full context for your team.

Start free trial Try the widget